View Message Statistics & Analytics

PTOffice gives you some great analytics on your messages. Analytics tell you things like the open rate, click rate, and bounce rates of the messages you send.

Here's how to view your message's statistics:

  1. LOGIN to PTOffice
  2. Choose MESSENGER from the hamburger menu in the upper left-hand corner
  3. Click on a message's three dot menu option and choose VIEW STATS

From here you click on any of the results for the various statistics and the table below will auto-update to show you the message recipients that make up that statistic's value.

Good to know: Gathering statistics can sometimes take an hour or two, so, please be patient. If an issue still arises after that period of time, please email support@ptoffice.com with the name of the email or notification you're having trouble with.

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